Terms and Conditions

These terms govern the use of westiocasino.bet, operated by Westio N.V. under Curaçao Gaming Authority licence number 8048/JAZ2024-078. By creating an account, the player accepts the terms set out below in full.

1. Eligibility

Players must be at least 18 years old, or the legal age of majority in their jurisdiction if higher, to register an account. One account is permitted per person, household and IP address. Westio Casino is not available to residents of jurisdictions where online gambling is restricted or prohibited by local law.

2. Account Verification

Players may be asked to provide a government-issued photo ID, proof of address dated within the last three months, and proof of payment method ownership. Verification is typically requested before a first withdrawal or once cumulative withdrawals exceed €2,000. Accounts that fail verification may have winnings withheld pending resolution.

3. Deposits and Withdrawals

Deposits are processed instantly for all supported methods. Withdrawals are processed within the timeframes listed on the payments page, subject to successful verification. Westio Casino reserves the right to return a withdrawal to the original deposit method where technically possible. A maximum of €5,000 may be withdrawn per week and €15,000 per month per account, with higher limits available on request after extended verification.

4. Bonus Terms

All bonuses are subject to the wagering requirements, maximum bet limits, game weighting and expiry periods published on the bonuses page at the time the bonus is claimed. Westio Casino reserves the right to void bonus winnings where the maximum bet limit is exceeded during an active wagering requirement, or where bonus abuse is detected across linked accounts.

5. Responsible Gambling

Players can set deposit limits, loss limits, session time limits and self-exclusion periods from the account settings page. Self-exclusion requests are processed within 24 hours and cannot be reversed before the selected period ends. Players who believe they may have a gambling problem are encouraged to contact the support organisations listed in the footer.

6. Account Closure and Suspension

Westio Casino may suspend or close an account where fraud, collusion, bonus abuse or a breach of these terms is suspected, pending investigation. Funds that represent genuine deposits, net of any voided bonus winnings, will be returned to the player following investigation.

7. Changes to These Terms

These terms may be updated from time to time. Material changes affecting existing bonus terms or withdrawal conditions will be notified by email at least 14 days before taking effect. Continued use of the account after that period constitutes acceptance of the updated terms.

8. Governing Law

These terms are governed by the laws of Curaçao. Disputes that cannot be resolved directly with customer support may be referred to the dispute resolution service named by the Curaçao Gaming Authority.